Consistent with Reston Town Center’s original long-term plan for the community, the property will transition from free to paid parking on January 1, 2017. Here’s everything you need to know so you’re prepared for the change.
Why paid parking?
All of the Reston garages have seen a continued increase in use over the past five years. In early 2014, Boston Properties began to collect real time data in order to better understand the use and occupancy patterns of the various garages. In 2016, the decision was made to implement a nominal hourly fee to provide more patrons convenient parking access to RTC’s world-class amenities, while offering free parking on weekends, holidays and signature event dates, as well as to retail employees.
How will it work?
Supported by Passport (www.passportinc.com), the largest provider of mobile payment software for parking in North America, customers will be able to download the free ParkRTC parking app and pay for street or garage parking using their mobile devices. Patrons can find parking more quickly using enhanced wayfinding and parking guidance systems, pay for parking from the comfort of their own vehicles, extend parking time without having to run to an expiring meter, view and print receipts online and take advantages of discounts and validations from participating retailers and businesses.
Patrons who choose not to download the app can use one of four garage pay stations or call 571.485.7790 to pay for parking by entering their zone, vehicle information, length of stay and preferred payment method (credit or debit card).
What is LiveSafe?
As part of Reston Town Center’s ongoing commitment to provide a safe place to live, work and shop, the LiveSafe mobile application for Reston Town Center was fully activated on October 1, allowing all guests to send and receive critical real-time safety and security information directly to onsite safety and security personnel. LiveSafe (www.livesafe.com) allows guests to request help and report maintenance issues or suspicious activity and also provides for instant communication in the event of an emergent situation such as severe weather warnings or a security breach.
Nearly 10,000 people have already downloaded the ParkRTC app. Beginning October 1, anyone who downloads the app will be entered into a drawing to win a $500 gift card that can be used anywhere at Reston Town Center. For more information about ParkRTC, visit www.restontowncenter.com/parking.